Solution:
After latest version was installed and user is opening the company:
- Start Acclaim > Setup > Preferences.
- Head to the General tab.
- Ensure the “Autoupdate” software when new version is available” box is checked off:
- Head to Setup > Company.
- Select company from the list.
- Login into the company.
- The software will check if any software updated needs to be performed. If user has the latest Paymate Acclaim no additional window will open and the user can continue working into Acclaim.
- If the company was created/used in an older version a confirmation message to upgrade the data will appear. The user can respond with Yes or No.
If the user respond with No the Confirmation window will closed and the Company select window will be open.