Problem:
Payroll data that exists in the database is stored in the wrong year. I.e., a payroll run for January 2005 is showing up in January of 2004.
Cause:
Typically, this issue occurs when a new company is created using the wrong Data Year, or the Year End function is not run at the end of the calendar year.
Solution:
As the system does not have the capability to transfer data from one year to the next, there are two options:
- Restore a backup and re-enter the required data: If you have a backup of the data prior to the incorrect entries being made, you can simply restore this data, move to the proper year, and re-enter the data as needed. NOTE: If a backup is restored, you will lose ALL data that has been entered since the backup was made. It is highly recommended that you make and keep a backup of your current information prior to restoring any backup.
OR - Delete the history, and re-enter the required data: You can go to Employee/Paycard History, delete the offending history records for each employee, and then simply re-enter the information in the proper year.
NOTE: When a History Record is deleted, the information is completely removed from the system. This means it will not appear on any reports.