Problem:
I ran my payroll and created the bank file and now I noticed that not all of my employees are there. What went wrong?
Cause:
An Employee will only appear in a bank file if that employee’s paycard has the Payment Method set to Deposit. Any paycard with a Payment method of Cheque or None will not be included.
Solution:
Steps to change single paycard:
- Go to Payroll > Process Payroll.
- Double click on the employee’s paycard (to enter Edit mode).
- You will see the Payment Method setting on the bottom right hand side. Change it to Deposit.
To change the employee’s payment method permanently:
- Go to Setup/Employees.
- Highlight the employee you wish to change, and click on Edit.
- Once in the Edit screen, go to the Bank tab. Here you will see a flag for Pay Employee by Direct Deposit.
- Deselect this flag, and the employee’s payment method will be set to Cheque.