Clarity - Accrual did not carry over from previous year

Problem:

My accruals are shown as zero after closing year.

Causes:

Reset at Year End Flag may be checked off for the employee from the previous year.

Solution:

Depending on when you noticed that the accruals were not carried over, there are different options. 

If you have not already completed the year-end:

Steps:

1. Go to Setup > Payroll Settings > Payroll Categories.
2. Under Accruals > General.
3. Uncheck the Reset at year end box. 

If you have already completed the year end and NOT STARTED payroll:

Pre-requisites:

• During the year end, a backup should have been created (unless you checked the option to not make a backup).
• You have not already processed payroll for the new year.

Steps:

1. Go to Utilities > Restore. 
2. Select the restore file you created during the year end. Restore the file.
3. Go to Setup > Payroll Settings > Payroll Categories.
4. Under Accruals > General.
5. Uncheck the Reset at year end box.
6. Close the year again. Go to Year end > Close Year and follow the steps.

If you have already completed the year end and STARTED payroll:

Pre-requisites:

• During the year end, a backup should have been created (unless you checked the option to not make a backup).

Steps:

1. Go to Utilities > Backup. Create a backup by clicking on backup in the new screen.
2. Go to Utilities > Restore. 
3. Select the restore file you created during the year end. Restore the file.
4. Review the employee(s) accruals. Go to Reports > Payroll reports > Accrual Categories.
5. Print out the report.
6. Go to Utilities > Restore. 
7. Select the restore file you created during step 1. Restore the file.
8. Go to Employee > Master Paycard.
9. Select the Accruals tab, and enter in the values from the report PLUS any year-to-date amounts. 
10. Click the check mark to save.