Problem:

Seeing "Account is inactive" error for SAP Business one interface.

Solution:

Record the full error message from Paymate. Get the account number. The error would look like this:
Error -10: 10001072: Account XXXXXX-XX-XX is inactive, account code: “YYYY-YY-YY”
Here, the first account number is important (the one with X’s)

Steps:       

  1. Go to SAP Business One.
  2. Go to Financials > Chart of Accounts.
  3. Type the account number into GL Account textbox at the top (use the first account number with “X”’s).
  4. When the account is found, click on the “Account Details” button at the bottom of Chart Of Accounts screen.
  5. A new screen will pop up. From there, change the account status from Inactive or Disabled to Active.
  6. Click Update.
  7. Close Chart of Accounts.

Export from Paymate to SAP Business Once again