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You can log into previous years to look at previous T4s. When you're selecting your company (or you can go to File > Select Company), select the previous year and log in.
II. Creating T4s, T4As, and RL-1s
How many tax forms do I need to produce?
You must create tax forms for each employee, for each business number that your company has. For example, if you have two business numbers, you must create tax forms twice.
Do I need to create tax forms for each payroll group? Do I need to create tax forms for each business number?
You only need to create separate tax forms for each business number.
I have an employee who didn't have income throughout the year, but still made contributions that was tracked outside of Clarity. How do I create a T4 for this employee?
When generating the Employee History Summary Journal to review my totals, why do I need to select the date range to include paycards based on the pay date and not the pay period ending date?
Your T4s are based on the pay date - meaning it will include values for pay periods which pay dates are in the current year. You should be generating the Employee History Summary Journal to match this. For example, if your pay period is December 22th to January 4th, if it is paid in 2020, it should be included in your 2020 T4s, but if it's paid in 2021, it should be included in your 2021 T4s.
Where can I fill out the Employer-Offered Dental Benefits box for my employees?
The Employer-Offered Dental Benefits box can be found in the employee's compensation summary section. Navigate to Employees > Master Paycard and go to the Compensation Summary tab.
I can't find the right box for my tax form box assignments for a payroll category. Where is it?
Depending on the type of payroll category (earning, deduction, tax, benefit), there are different boxes that can be assigned. Make sure you're selecting the correct one! Then, if the tax form box you're looking for isn't listed, it's most likely in the sub-box for the T4. Simply tick the 'OTHER' box for the T4 and in the sub-box column, select the correct box!
Are there separate boxes for CPP2 or QPP2?
As of January 2025, there are separate boxes for CPP2 (16A) and QPP2 (17A).
II. Creating T4s, T4As, and RL-1s
How many tax forms do I need to produce?
You must create tax forms for each employee, for each business number that your company has. For example, if you have two business numbers, you must create tax forms twice.
Do I need to create tax forms for each payroll group? Do I need to create tax forms for each business number?
You only need to create separate tax forms for each business number.
I have an employee who didn't have income throughout the year, but still made contributions that was tracked outside of Clarity. How do I create a T4 for this employee?
You can manually create a T4 for this employee, if the employee has already You can manually create a T4 for this employee, if the employee has already been added into Clarity. To manually create a T4, navigate to Forms > T4 > Edit Supplementaries and click the "+" button to add a T4. Select the correct employee and save it. If you need to create a manual T4, please do this at the end, after all your other T4s (automatic ones) are created and verified to be accurate. If you recreate the T4s at any time, the manual T4 will be erased. Be sure that your employee is active first!
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If you are still unable to create a tax form for the employee, you can also manually create a tax form T4 for the employee. However, you can also manually create a T4 for the employee. However, if you would not like to do so, please contact our support team at support@paymatesoftware.com with your-six digit customer ID and a brief description of your problem. Please note that this may be a special case and may require our team to remotely connect to your computer to resolve the issue, which is a billable serviceif you would not like to do so, please contact our support team at support@paymatesoftware.com with your-six digit customer ID and a brief description of your problem. Please note that this may be a special case and may require our team to remotely connect to your computer to resolve the issue, which is a billable service.
I have employees who had multiple T4s generated for each province. How can I merge them into one?
For any differences in payroll groups, business numbers, etc., the system will automatically create a separate T4 for each of the differences. If you want to merge them into one, you must do so manually.
III. Editing T4, T4A, and RL-1 Slips and Summaries
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