Question:
After creating the T4s, there are some values that are missing on my T4.
Answer:
Ensure that your payroll categories are assigned to the correct tax form box:
- Go to Payroll > Payroll Setup > Assign Tax Form Boxes.
- Select a payroll category by clicking the three (3) dots.
- A list of all forms and boxes will appear. Scroll through the list to identify which form and box that this payroll category should be assigned to.
- Use the toggle on the right side of this list to enable it.
- Click the save button at the top of the page to save your changes.
- If you've already created your T4s, you must rollback and recreate them to see these changes.
Ensure that the employee has history for those payroll categories:
- Go to Payroll > Reports > Reports.
- Look for the Employee Year to Date Journal or the Payroll Category Report (Employee). Enter your parameters as required and click "Open" to open the report.
- Identify if the employee has history for the payroll category.