Question:

After creating the T4s, there are some values that are missing on my T4. 

Answer:

Ensure that your payroll categories are assigned to the correct tax form box:

  1. Go to Payroll > Payroll Setup > Assign Tax Form Boxes. 
  2. Select a payroll category by clicking the three (3) dots. 
  3. A list of all forms and boxes will appear. Scroll through the list to identify which form and box that this payroll category should be assigned to. 
  4. Use the toggle on the right side of this list to enable it. 
  5. Click the save button at the top of the page to save your changes.
  6. If you've already created your T4s, you must rollback and recreate them to see these changes. 

Ensure that the employee has history for those payroll categories: 

  1. Go to Payroll > Reports > Reports. 
  2. Look for the Employee Year to Date Journal or the Payroll Category Report (Employee). Enter your parameters as required and click "Open" to open the report. 
  3. Identify if the employee has history for the payroll category.